Frequently Asked Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

The application fee is $30 for every adult 18 and older that will be occupying the apartment with a $250 holding deposit due at time of application. There is also a $100 administrative fee due at move in. You may pay the application fee in our leasing office with a check or online by credit card. If you choose to pay with a credit card, a small processing fee will apply. All application fees are non-refundable.

Applications may be found under the floor plans tab of our property website, or you can stop by the office for a paper application during normal business hours.

Every resident is responsible for setting up an account with Xcel Energy to pay for electricity and gas based on your own usage. For water, sewer, and trash we have a flat rate system at Fox Hill: $50 for a one-bedroom, $65 for a two-bedroom, and $80 for a three-bedroom.

Security deposits start at $250.00.

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

We allow up to 2 pets, cats or dogs, in each apartment home. Any number of pets living in the apartment will then require a one time, pet deposit of $300. The monthly pet rent is $35 per home. 

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out/early termination fee is $1,250. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 3 days, they will need to fill out an application to be added to your lease agreement.

We require a 30-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, our preferred provider is Comcast Xfinity. We also offer other cables/Internet services as well.

Yes! We have partnered with a national renter's insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation so there is nothing further you would need to do. If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage. 

You are allowed to use gas/charcoal grills on the property. Please remember that no grilling is allowed on balconies or patios as this is a fire hazard.

Rent is always due on or before the first of the month. Rent is always due on the first, and a 5% or $50 fee, whichever is greater, is assessed on the 9th of every month (even Sundays and holidays).

If you are locked out during normal business hours, you can come to the office to be let back in your apartment or garage. If you are locked out after hours, please call a local locksmith to be let in your apartment.

If you have lost your keys, you may have new keys made at our office during normal business hours for a small fee.